Frequently asked questions

What is the return policy?

We accept returns within 30 days of delivery for unused and unopened products in their original packaging.

Customers cover return shipping unless the item arrived damaged or incorrect.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

All our products are carefully made in the UK, following strict quality and safety standards.

Are your products cruelty-free?

Yes — all of our beard care products are cruelty-free and never tested on animals.

How should I use the beard oil?

Apply a few drops to your palms, rub them together, and gently massage through your beard and skin for even coverage and lasting softness.

Do you have an affiliate program?

Yes — we offer an affiliate program for creators and partners who love our products. You can apply through our Affiliate page to start earning commission on every referral.